And I'm feeling happy. I've dispensed with tobacco and caffeine in the course of the last two days - alcohol is my last remaining friend.
Today I held my first ever staff meeting. I was absolutely terrified and dreading having arranged it, but it did have to be done! The subject of discussion was the Book Room. We have one volunteer, named Richard, who sorts out the book room on a Wednesday morning, and he has been kicking up a fuss about how messy it is, and who's been ruining his system, etc - he doesn't seem to appreciate a) that other people go in there and b) how much stuff we get on a daily basis! None of us like him, he's arrogant, irritating and has a large superiority complex. So I decided something had to be done - especially as I am never in on a Wednesday and my poor assistant manager has had to deal with the brunt of his tantrums.
On the pretext of wanting to homogenise the sorting and pricing process, due to the occasional unsuitable volume making its way onto the shop floor, I arranged the meeting for Friday afternoon. Amazingly everyone involved turned up, and I felt bolstered by the presence of so many other people - I wouldn't just be facing Richard alone and playing tug of war over whether the stock room ought to be alphebetised or not!
I fail to remember the details, but the upshot of it was, I was brilliant, and so were all my non-asshole volunteers, and totally steamrollered over this guy who had been causing a fuss. And I magically managed to get him to switch his day so Katie doesn't have to deal with him all alone on a Wednesday any more. Or at all, in fact - she was thrilled! One can only hope that he will be more responsive to my instruction than hers. His tendency to barrel in and just do whatever the hell he likes, regardless of what is asked of him, will be stopped, one way or another! Let's put it this way - it's my way or the highway...
'Things are going to change, I can feel it'